Information Provided by Visitors
You may use The Public Theater's Web site without submitting any personally identifiable information.
When you make a donation, purchase a Membership or purchase tickets to any event online The Public will ask you to create an account and ask you to provide personally identifiable information necessary to process and service your donation, Membership and/or order that may include your name, billing and shipping postal addresses, telephone number, email address, and credit card number. When you make a donation, purchase a Membership or purchase tickets to any event online, your credit card information will be temporarily stored on a secured server. We will retain the personally identifiable information you provided for our records and to facilitate customer service. You may also be asked for additional information required to complete and service your request.
How The Public Theater Uses Information Provided by Visitors
The Public never shares with third parties any email address you provide when you make a donation, purchase a Membership or purchase tickets to any event online, through the mail, in person, or on the telephone except as required by law, or for events that are rentals where we do share information with our partner organization. Member and Donor names are deleted from The Public mailing list when it is shared with other companies.
The Public Theater will occasionally share constituent mailing addresses with other theater companies for one-time-only usage to promote discounts to other theatrical events. If you do not wish to have your address shared, please contact us at 212-967-7555 or [email protected].
Children Under Thirteen Years of Age
We do not knowingly collect personally identifiable information from children under thirteen years of age.
Emails and Newsletters
The Public Theater regularly sends email newsletters to our registered email subscribers. On occasion, The Public may send emails to individuals such as registrants and members who have provided us with their email address, informing them of Public Theater events or promotions we think might be of interest to them. The Public also sends promotional emails to customers and those individuals who have requested a brochure. Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message.
Emailing The Public
The Public tries to respond to email messages requiring a response within seven business days. We try to respond to customer service inquiries related to a purchase within forty-eight hours. If you email The Public, your message and email address will be forwarded to the appropriate department within The Public. The Public may choose to save this information. The Public is pleased to hear from you. However, any message, material, business information, ideas, concepts, unsolicited scripts, or other information sent to The Public by email will be treated as non-confidential and non-proprietary.
The Public Theater makes every reasonable effort to ensure that all of the transactions that occur on our Web site are secure. All credit card numbers submitted to the site are encrypted using "Secure Socket Layer" (SSL) encryption. SSL technology is an industry standard for protecting sensitive information as it is transmitted over the Internet.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online.
Third-Party Service Providers
The Public Theater may engage reputable third-party vendors in order to help us manage our Web site and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our Web site. The Public requires its vendors by contract to maintain the confidentiality and security of Theater information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by The Public.
Updated effective 8/30/2019