INFORMATION FOR PATRONS WHO ARE DEAF OR HAVE HEARING LOSS
The Public Theater strives to make its performances, digital content, website, and facilities accessible to all people. For additional information or if you have questions, need assistance, or an accommodation not mentioned below, please contact us at 212.967.7555 (voice) or a[email protected].
ASSISTIVE LISTENING DEVICES
Assistive listening devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. FM radio assistive listening systems are installed in all of our theaters, and headsets may be used at any seat. Headsets with induction neck-loops are available for patrons who use hearing aids and cochlear implants with a "T" switch (telecoil). Ask your audiologist whether your hearing aid or cochlear implant has a "T" switch (telecoil) and how to use it with an assistive listening headset.
Headsets are distributed 30 minutes before performances free-of-charge and on a first-come, first-served basis at the entrance to every venue at The Public by speaking to the House Manager, Ticket Taker, or a member of the Host/Hostess Staff at Joe's Pub. You may acquire a headset at the Box Office of the Delacorte Theater for Free Shakespeare in the Park.
AMERICAN SIGN LANGUAGE INTERPRETATION
American Sign Language interpretation is scheduled for select events throughout our Astor Place and Free Shakespeare in the Park seasons. Tickets in the sign-interpreted section can be purchased online, by calling Audience Services at 212.967.755 or by email [email protected]. Tickets may also be purchased by visiting our American Sign Language partner website HandsOn.org.
The Public Theater offers sign language interpretation upon request. Requests for sign language interpreters, cued speech transliterators, or oral interpreters for non-designated events must be received at least two weeks before the performance by Audience Services by calling 212.967.7555 or [email protected]. These requests are subject to the availability of an interpreter and are provided at the management's discretion.
Open-captioning is scheduled for select Public Theater events throughout the year. During these events, an experienced captioner scrolls up to three lines of text onto a four-foot-long LED sign in sync with the performance downtown at The Public. Tickets in our open captioned sections may be purchased on our website by selecting a seat that has been designated as Open Caption accessible, by visiting our box office, or by contacting our captioning partner TDF.org.
The Public Theater also offers caption performances and live events upon request. Requests to caption non-designated events must be received at least two weeks before the event by the Audience Services Department by calling 212.967.7555 or emailing [email protected]. These requests are subject to the availability of a captioner and are provided at the management's discretion.
GALAPRO CLOSED CAPTIONING AT THE DELACORTE
The Public Theater is excited to return to offering Closed Captioning for performances at The Delacorte Theater through the GalaPro mobile application (app) available for download on your smart device. GalaPro is a first-of-its-kind mobile application that enables attendees to understand the stories unfolding on stage. GalaPro requires a one-time installation of the app. It is easily accessible and can be downloaded for free from the Apple App or Google Play store. Using their multilingual system/GalaPro provides users with the program of the performance and its show schedule. All services are provided in real-time as the show is running on stage. Their unique technology is explicitly designed to adhere to and respect the theater-going experience of all. Airplane mode is always on, so there will be no phone calls or messages, and a black screen with red or gray lettering is designed so that only the individual looking at their personal device can see the screen. This feature prevents other audience members from being disturbed or distracted. If you need any assistance with the app or have any questions or concerns, please speak to a member of The Public Theater staff for help. Special support for GalaPro was provided by the Zegar Family Foundation, NYC Media & Entertainment, TDF, and the National Alliance for Musical Theatre.
AMERICAN SIGN LANGUAGE INTERPRETED YOUTUBE PLAYLIST
This playlist includes videos from our BRAVE NEW SHAKESPEARE CHALLENGE, JUNETEENTH RECOGNITIONS, and PRIDE MONTH CELEBRATION performed in American Sign Language or interpreted with American Sign Language. As we develop new digital content, we will work to have artists who are Deaf and use American Sign Language in our work and to interpret videos with American Sign Language when possible.
CLOSED CAPTIONED DIGITAL CONTENT
All of our videos posted in PUBLIC PLAY NOW include closed captions in English, and the majority also offer a searchable transcript. Some of the videos have closed captions available in Spanish and Chinese Simplified translations. If you find digital content in PUBLIC PLAY NOW which does not offer the level of access you require, please email us at [email protected] for assistance.